Terms & conditions
- The following general terms and conditions shall remain applicable when visiting the website and on the sale of all items that can be found on Jeroom’s (hereinafter: “the seller”) website. The seller’s registered office is located at Bonka Circus, Sluisstraat 79/3, 3000 Leuven, Belgium. The company registration number is BE 0829.515.789.
- By ordering an item on the website, the buyer declares their acceptance of these terms and conditions.
- The conditions of sale are always available and can be consulted on the website www.jeroom.be. The seller reserves the right to amend the general terms and conditions at any time and without prior notice. These amendments shall only apply to future orders and have no bearing on orders that have already been placed.
- Anyone who places an order on the website confirms by placing this order that they are a natural person and furthermore legally competent.
- Only persons who are legally capable of concluding a binding agreement may make online purchases. Minors under the age of 18 may not place orders online.
- Each reservation or order shall be confirmed as soon as possible by means of an email containing a link to the general terms and conditions.
- Placing an order involves an obligation to pay.
- The seller reserves the right to refuse orders in case of a strong suspicion of abuse of the law or bad faith, in case of a strong suspicion of commercial purposes that are unacceptable to the seller or if a specific item is out of stock.
- All prices on the website are indicated in euro. These prices are inclusive of VAT, but may exclude shipping costs.
- All payments shall be made in euro.
- The seller has the right to amend the indicated price before the buyer places an order.
PAYMENT & INVOICING
- Payment must precede delivery and must be made by means of one of the following payment options: Bancontact, Maestro, Visa, MasterCard, American Express, bank transfer, PayPal, Belfius online, ING online, KBC online or iDEAL (the Netherlands).
- Once the order has been confirmed, the seller will send the buyer an invoice by email.
- The invoice is payable within 14 days. The invoice is due and payable even if the buyer refuses delivery of the order afterwards. If the buyer fails to pay within 10 days, the seller has the right to charge late payment interest.
- Unless otherwise stipulated by law, the seller has the right to invoice the buyer for all administrative costs incurred by sending additional invoices, duplicates, reminders and formal notices. These costs could be up to €5.00 for a normal letter and up to €15.00 for recorded delivery.
- In case of overdue payment, compensation shall also be due in the sum of 10% of the total invoice amount and a minimum of €150.00.
- If the buyer does not make payment within 10 working days after the formal notice was sent, the seller reserves the right to terminate the sales agreement. If necessary, the seller may seek legal termination of the contract, however the invoice shall remain due in full.
- The goods will be delivered to the address specified by the buyer during the registration of the order.
- Delivery shall normally take place within the timeframe indicated on the order form. If delivery will take place at a later date, the seller will communicate this to the buyer by email.
- The seller cannot be held responsible for loss or damage caused by a delay in or non-fulfilment of their delivery obligations, if these were caused by force majeure.
- The buyer may cancel the sale and return the goods within 14 calendar days after the order date, without having to give a reason and without being liable to pay a compensation or fine. In order to exercise this right of renunciation, the buyer shall inform the seller of this in writing or by email (email@example.com). To this end, the form template from Book VI of the Belgian Economic Code may be used.
- Upon receipt of the return package, the seller shall reimburse the total amount for the returned goods and shipping costs. The buyer shall remain liable for the return costs.
- Please note: returns should meet certain conditions to be eligible for reimbursement:
- If the buyer wishes to return the item, the buyer may only unpack or use the item to such an extent as is necessary to determine whether he/she wishes to keep the item.
- Returned items may have been tried on, but may not have been used. In any case, returns will only be accepted if the item is clean, undamaged and unworn.
- If the buyer returns the items, the original packaging must be included as well as all delivered accessories, in their original condition and packaging, with a copy of the invoice enclosed.
- The contents of the website jeroom-inc.com and the items listed on it are the property of the seller. This includes the name of the seller, their logo, items, cartoons, texts, photographs, images, moving images, sounds, illustrations, software, etc. This content is protected by copyright, by trademark law or by other rights.
- Copying, publishing or reproducing this content or using it in any other way is strictly prohibited without the seller’s written consent.
- The seller shall take all necessary steps to ensure the buyer’s personal details are protected, in accordance with the Belgian Privacy Act of 8 December 1992.
- The buyer retains the right to access these details, correct any errors or remove this data from the seller’s database. To this end, the buyer may contact the seller by email at firstname.lastname@example.org.
- When visiting our website, so-called ‘cookies’ may be placed automatically on the hard drive of the visitor’s computer. Cookies remember certain things about the visitor, such as language preference and other information, including a potential account name, items that were viewed etc. This data helps the seller to better adapt the website to the visitors’ wishes and preferences and may also be used to show or communicate offers or promotions on products and services that may be of interest to the buyer.
- JURISDICTION AND APPLICABLE LEGISLATION
- This agreement is subject to the provisions of Belgian law.
- Any disputes solely fall under the jurisdiction of the courts of the district of Leuven and, if necessary, the Court of Appeal in Leuven.